mbajee words Privacy Policy

1 Introduction and Scope

mbajee words ("we", "our" or "the platform") operates an online gaming and sports betting service for users in Bangladesh. This privacy policy ("policy") explains what we do with your personal information when you visit our website or use any of our services.

This policy applies to all services, platforms, and applications of mbajee words. By using our services, you agree to the terms of this policy. To learn about the general terms of use for our services, please read the Terms and Conditions page, which contains detailed rules regarding account use and membership.

This policy applies only to individuals aged 21 or above, as all services on our platform are for users aged 21 and over.

2 Information We Collect

mbajee words collects specific types of information to provide services to users. This information can be divided into two main categories:

2.1 Personally Identifiable Information

• Full name and date of birth
• Mobile number and email address
• National ID number or details from other identity documents (during account verification)
• Current address
• Financial transaction details: bKash, Nagad, or Rocket account numbers (only during deposit or withdrawal processes)

2.2 Technical and Behavioral Information

• IP address and device type
• Browser version and operating system
• Time spent on the platform and list of pages visited
• Gaming history, betting activity, and transaction logs
• Login and logout times and locations

3 How We Collect Information

We collect information in several ways. Some information is provided directly by you, while some is collected automatically.

3.1 Information You Provide Directly

You provide information yourself when registering, completing account verification, requesting a deposit or withdrawal, and when contacting customer support.

3.2 Automatically Collected Information

Your browsing habits and device information are collected using our servers, cookies, analytics tools, and similar technologies. This is used to improve service quality and ensure platform security.

7 Data Security Measures

mbajee words treats the security of your information as a top priority. To that end, we have put in place several technical and organizational measures:

7.1 Technical Security

• All data transmissions are secured using SSL (Secure Sockets Layer) encryption
• Advanced encryption technology is applied when storing sensitive information
• Firewalls and intrusion detection systems are used to prevent unauthorized access
• Regular security audits and vulnerability assessments are conducted

7.2 Organizational Security

• Only authorized personnel can access user information
• All staff are trained on data protection policies
• Procedures are in place to quickly detect and respond to data breach incidents

No system is completely secure. However, we always take the highest level of precautions. To keep your account secure, use a strong password and do not share your login details with anyone.

8 Your Rights

As a user of our platform, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. Such requests can be made through our support team.

8.2 Right to Correction

If there is any error or incompleteness in your stored information, you may request a correction. Some information can be changed directly from your account settings.

8.3 Right to Request Deletion

You may request that your account be deleted. However, we are obligated to retain certain information for a specified period due to legal requirements.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you may request to stop them at any time. However, important account-related notifications cannot be stopped.

9 Protection of Children and Minors

mbajee words strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect information from minors.

Age verification is in place during the registration process. If a user registers by providing a false age and this comes to our attention, the account will be immediately closed and the related information will be deleted.

For more information on responsible gaming and to access support, detailed guidance is available on our Responsible Gaming page.

10 Policy Changes

mbajee words may update this privacy policy from time to time. If any changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered mobile number or email for significant changes
• Continued use of the service will be considered acceptance of the updated policy

If you have any questions after a change, please contact our support team. To learn more about us, visit the About Us page, which describes mbajee words' mission and operations.

11 Contact

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our support team is available 24/7 to respond in both Bengali and English.